TASK FORCE III DESERT SHIELD/STORM

File: aaacf_179.txt
Page: 179
Total Pages: 273
DESERT SHIELD/STORM LESSONS LEARNED REPORT #U 
 
POC: J. HERBERTSON/SGR/6490 
 
TITLE: Utilization of BIMAAs and Reserve Affairs Liaison Personnel during 
Mobilization 
 
OBSERVATION: There are many facets of mobilization that could be run more smoothly if 
a central point of contact at each base, like the BIMAA or Reserve affairs personnel, 
were utilized more. 
 
DISCUSSION: Distribution of mobilization orders, information for mobilized 
Reservists, and general problem solving could benefit by greater utilization of 
personnel with Reserve knowledge at the CBPO and medical treatment facility. There 
were many instances where Reservists had difficulty obtaining their call-up and 
mobilization orders. This problem could have been alleviated if a central point of 
contact was used to ensure their receipt. Reservists had many questions concerning 
billeting, travel, etc. A central Reserve affairs expert would have been great 
assistance in these matters. This expert would also have relieved the HQ ARPC/SG 
staff from many telephone calls from Reservists concerning base level matters of 
which SG knew little. 
 
LESSONS LEARNED: A central point of contact for Reserve affairs is needed during 
mobilization. 
 
RECOMMENDED ACTIONS: BIMAAs and Reserve affairs personnel need to play a greater role 
during mobilization. This role would include being a central point of contact for 
IMAs, IRR, and retired members. The BIMAA or Reserve affairs person could answer many 
questions for these mobilized members and act as problem solvers. Prior to expanding 
the role for these individuals, more training in Reserve affairs will be required. 
This could become and essential role for these personnel.